What methods of payment are accepted?

    Accepted providers:

    American Express
    Diners Club
    Shop Pay
    Google Pay
    Apple Pay


      What warranty is included with the products?

      Your TiiPii product is backed by a 12 month comprehensive warranty.  Please see our warranty page for full details. This warranty applies only to the original purchase. Proof of purchase is required.

      This warranty does not cover:

      • Normal wear and tear 

      • Damage arising from abnormal use, or abuse 

      • TiiPii's which have not been maintained, or which have been modified

      • Any indirect or consequential loss


        How do I return or exchange items?

        Sales are covered by a standard 30 day return policy, details of which can be found here. Please contact our customer service team if you like to discuss returning your item.


          How long will my delivery take?

          We aim to deliver all items within 3 - 5 business days from date of purchase. Please see our updated Shipping Policy for any COVID-19 delays.


            How much will delivery cost?

            Delivery is free within The Contiguous United States states (excluding Hawaii and Alaska). 


              I don't live in one of the listed areas, how can I order?

              • Shop TiiPii UK/EU

              • Shop TiiPii AU

              • For any other countries please contact us and we will come back to you straight away with the best possible delivery option.